Refund Policy
Effective Date: July 22, 2025
Thank you for shopping with us. At The Alchemy Advisors, we are committed to providing high-value digital products, courses, and coaching services designed to help you grow personally and professionally. Please read our refund policy below before completing your order.
​​
Digital Products and Downloads
Due to the nature of digital goods (e.g., downloadable workbooks, e-books, templates, videos, courses, etc.), we do not offer refunds or exchanges once a purchase is completed and the product has been delivered or accessed. This policy helps protect the integrity of our intellectual property and prevent unauthorized duplication or distribution.
​
Coaching, Consulting & Advisory Services
All coaching, consulting, or advisory sessions (whether one-on-one or group-based) are non-refundable once booked and delivered. If you need to reschedule a session, you must notify us at least 24 hours in advance to avoid forfeiture. If, for any reason, we are unable to fulfill a paid session or service, we will reschedule at a mutually agreed-upon time.
​​
Technical Issues
If you experience a technical issue accessing a product or file, please reach out to us immediately at info@thealchemyadvisors.com or the contact us page on our website. We will make every reasonable effort to ensure you receive the product you purchased. However, this does not constitute grounds for a refund unless the product is proven to be defective and non-replaceable.
​
Unauthorized Charges or Fraudulent Activity
If you believe your payment was unauthorized or fraudulent, please notify us and your financial institution immediately. We may request documentation to support any dispute, and we reserve the right to determine the legitimacy of each claim.
​
Unauthorized Use
Any unauthorized sharing, resale, or distribution of our digital content will result in loss of access and may lead to legal action. In such cases, refunds will not be issued.
​​​
Chargebacks
Initiating a chargeback without first contacting us to resolve the issue may result in the immediate termination of your access to our services and products. We reserve the right to contest any chargeback claims with supporting evidence.​
​
Contact Us
If you have any questions about this policy, please contact us at info@thealchemyadvisors.com.
Legal Disclaimer
​
The Alchemy Advisors provides coaching programs, consulting services, courses, and digital products designed to support personal and professional growth. By making a purchase, you acknowledge and agree that results are not guaranteed, as outcomes depend on individual effort, engagement, and application.
Due to the nature of digital and non-tangible products, such as downloads, videos, and access to online content, these items are non-returnable and generally non-refundable once delivered or accessed, in accordance with California Civil Code and other applicable regulations. Refunds, if granted, are limited to specific conditions and timeframes outlined in our full policy and are subject to our discretion.
​
The information provided in this Refund Policy is for general informational purposes only and is not intended to constitute legal advice. This policy may be updated or revised at any time without prior notice. Please review this page regularly for changes.
By purchasing from this website, you agree to be bound by the current version of this policy. Please review this page regularly to stay informed of any changes. If you have questions prior to purchasing, please contact us at info@thealchemyadvisors.com